Buena Stores
Last Updated: 10/20/2026
Buena Stores is committed to providing clear delivery information and a convenient shopping experience.
1. Delivery Coverage
We aim to serve customers across Nigeria and may offer international delivery to selected destinations where supported.
Available delivery locations will be shown during checkout.
Order Processing
Orders are processed after successful payment verification and confirmation of product availability.
Estimated processing periods will be communicated on relevant product pages or during checkout.
Delivery Estimates
Delivery estimates depend on product availability, fulfilment location, customer destination, and the selected shipping service.
Some products are fulfilled by third-party suppliers and may require additional processing or international transit time.
Any estimated delivery timeframe is not a guaranteed arrival date unless expressly stated.
Shipping Fees
Shipping charges are calculated or disclosed before order confirmation.
Any applicable international customs charges, duties, or import-related costs will be disclosed where known and where legally required.
5. Order Tracking
Where tracking is supported by the delivery provider, customers will receive tracking details after dispatch.
6. Multiple Shipments
Products ordered together may arrive separately when fulfilled by different suppliers or warehouses.
Where this applies, we will provide relevant shipment information.
7. Delivery Delays
If a material delay occurs, we will communicate updates and available options.
Customers retain their rights to appropriate remedies under applicable law.
8. Incorrect Delivery Information
Customers should ensure that delivery addresses and contact details are accurate.
Please contact support immediately if corrections are required. Changes may not be possible after dispatch.
9. Lost or Missing Parcels
Customers should contact Buena Stores if an order is missing or tracking information indicates an unexpected delivery problem.
We will investigate and provide an appropriate resolution.
10. Contact
Email: care@buenastores.com